This is exactly the challenge the partnership between Embriq and Getint is designed to solve. Embriq helps customers build, optimize, and scale their Atlassian environments, while Getint provides the integration layer that connects Atlassian with the rest of the digital ecosystem, including ServiceNow, Azure DevOps, Salesforce, and Zendesk.
What does this mean for customers?
In practice, the partnership means customers no longer have to choose between the systems they already rely on. Instead of manually coordinating work and duplicating tasks between platforms such as Jira and ServiceNow, updates made in one system can be automatically reflected in the other in near real time. Tickets created in an ITSM platform can be managed directly in Jira without requiring duplicate data entry or manual coordination between teams.
The solution is built for real-world use—not just for demonstration purposes:
- Supports multiple systems simultaneously—not only one-to-one integrations between two tools, but also complex environments where multiple teams, departments, and Jira instances need to work together.
- Can be configured to meet each organization’s specific requirements, whether deployed in the cloud or on-premises, with flexible options for data management.
- Allows every team to continue working the way they always have, without changing established processes to benefit from the integration.
The solution is also designed with security and data handling in accordance with internationally recognized standards, making it suitable even for organizations with strict information security requirements.
Solving more than a single integration challenge
For most organizations, the challenge is rarely about connecting one system to another. More often, multiple Jira instances, external vendors, and business applications have evolved independently across different departments over time, creating a fragmented landscape with limited visibility.
This is where the partnership between Embriq and Getint delivers the greatest value. By removing friction between service, development, and business teams, organizations can modernize their technology landscape without disrupting workflows that already work well.
Today, Getint supports more than 6,000 teams worldwide. Through this partnership, Embriq customers gain access to a proven and scalable integration platform as a seamless part of their Atlassian delivery—without the need for a separate procurement project or a new learning curve for the teams already working in their existing systems.