Do you develop software and provide it as SaaS? Or maybe you supply a service or product that is critical to your customers? More and more businesses want to be able to offer 24/7 support for their customers – either due to demand in the marketplace, in order to provide the same level of service as their competitors, or to increase the service level associated with their services. What they all share in common is that they know that setting up their own 24/7 support is expensive.
That is why we have built up a solution centre that can act as first-line support for your customers. With professional customer consultants, we handle all enquiries and escalate them in a way that suits your requirements and those of your customers. This means that they are able to focus on their core business and leave all support services to us.