Powercatch is a modular solution that makes it easy to adapt the system to your daily work routines. You choose which modules and workflows to start with – and expand as your needs change. The workflows in the system are based on industry best practices – giving you a solution that aligns with your routines and makes work easier, faster and more organised.
This is the most commonly used module in Powercatch. The map shows relevant information that makes it easier to plan assignments based on geography. Planning and case management features make it easier to manage resources and maintain an overview of day-to-day operations.
Gain an overview of available employees and equipment with the resource calendar. You can see who is available, assign tasks based on expertise, and add extra resources when required. You can also register assets such as vehicles and tools – and easily schedule time for their use. It provides full control of both personnel and equipment in a single view.
Send and receive SMS messages directly to or from the customer. Use predefined text templates or utilise the free text field. The customer’s response to your message determines the status change, based on the rules you have predefined.
Create letters, reports and forms directly from the information in work orders. The content is automatically inserted into templates adapted to your business operations.
Record work hours, materials and driven kilometres directly in the work order – either from a mobile phone or online back in the office. The data can be integrated with financial systems for invoicing and accounting.
Follow costs and revenues in real time – per project, subproject, or work order. Enter budgets, set prices, and create invoicing documentation based on the desired model.
Register and keep track of customers, suppliers and related assignments. You can also enter price agreements and discounts. The module can be used as a register for assets and components.
Communicate with customers or other external parties and allow them to submit inquiries/cases to your company. These include areas such as customer service, customer complaints, support and connection applications. These inquiries can be used as the basis for work orders to technicians or others in the field.
A work process often consists of several steps – from planning and execution to follow-up and completion. The needs can vary between different processes, for example in relation to checklists, checkpoints, workflow, and the information that must be in place at each step. Powercatch supports this by offering flexible process templates developed based on best practices from the network industry. This results in a solution that is tailored to the content and requirements of the assignment.
Are you curious about Powercatch or want to learn more about how it can be utilised? Feel free to get in touch with us – we will help you get started!
Bring all stages of the work process together and easily build your own platform into a customised tool, fully tailored to your workday. The ‘Pull and Drop’ feature between the stages gives you maximum flow. We take responsibility for efficiency and quality-assured operation. With smarter fieldwork planning, you will have lower costs in the field and more sustainable work.
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