A Professional Environment Dedicated to Ensuring Quality for Customers
Atlassian does not hand out this specialization automatically. Partners must document real customer projects, competence, and methodology over time. For Embriq, this achievement is the result of many years of work from a dedicated Atlassian team that has built a strong professional environment around the platform.
Read also: Embriq Achieves Atlassian Platinum Status: Trust, Expertise, and Added Value for Customers
Our consultants have delivered solutions that provide measurable impact for customers, and they have continuously strengthened their expertise through accreditations and certifications. Together, this has led Atlassian to consider Embriq a trusted specialist within Service Management.
“The specialization shows that Atlassian recognizes Embriq as experts in service management. It confirms that we have the competence, experience, and breadth of customer projects needed to give customers security and predictability,” says Emil Halvorsen, Head of Atlassian at Embriq.
What This Means for You as a Customer
For organizations considering Atlassian services through Embriq, this is about more than logos and titles. The certification demonstrates that Embriq has been tested and approved in concrete areas such as delivery quality, methodological maturity, and the competence level of the team.
This significantly reduces risk when starting a new project within IT Service Management or Jira Service Management. Our consultants have seen many variations of processes, needs, and organizations — and they know exactly which choices lead to smooth operations, less friction, and better workflow.
“You as a customer can feel confident that you will be well taken care of and receive a high-quality solution. Atlassian says we know what we’re doing, and that gives you extra reassurance,” Halvorsen continues.
The Atlassian Experts at Embriq Who Make the Specialization Possible
The specialization is first and foremost a recognition of the work done by Embriq’s Atlassian team. It is the combination of project experience, formal competence, and genuine passion for the field that has made it possible to reach this level.
The consultants have delivered projects that continue to work well in customers’ daily operations, while also building and maintaining a high level of expertise. Embriq has also chosen to invest long-term in the Atlassian platform, and the team is growing to support even more customers with complex needs.
“The specialization is the result of having a strong professional environment around Atlassian. Our consultants have delivered high-quality projects for several years, and they have elevated their skills through demanding accreditations. Their dedication is the reason we’ve achieved this,” Halvorsen says enthusiastically.
A Quality Mark That Provides Security and Predictability
Atlassian’s Service Management Specialization shows that Embriq meets strict requirements for competence, maturity, and quality. For those considering Atlassian services from Embriq, this means gaining a partner who is trained, tested, and approved in exactly the area you want to invest in.
“At its core, this is about trust. Customers choose a partner with solid experience and a genuine passion for the field. That creates confidence and predictable results,” Halvorsen concludes.