{"id":20297,"date":"2021-03-16T12:40:21","date_gmt":"2021-03-16T12:40:21","guid":{"rendered":"https:\/\/embriq.no\/2021\/03\/16\/byttet-it-partner-over-helgen\/"},"modified":"2023-06-15T07:42:37","modified_gmt":"2023-06-15T05:42:37","slug":"changing-it-partner-at-the-weekend","status":"publish","type":"post","link":"https:\/\/embriq.no\/en\/changing-it-partner-at-the-weekend\/","title":{"rendered":"Changing IT partner at the weekend"},"content":{"rendered":"<p>Embriq\u2019s services include operating the Infor M3 ERP system for Cycleurope as well as monitoring and storing data. We had a chat with Kenneth Syvertsen, the company\u2019s IT director, to hear more about his experiences with IT, ERP and digitalisation which have rapidly gained momentum during the pandemic.<\/p>\n<h3>The Emperor\u2019s new clothes<\/h3>\n<p>Like many of his colleagues, Syvertsen works from home and has had to restructure many procedures and systems over the past year.<\/p>\n<p>\u201cDigitalisation for us is a bit like the Emperor\u2019s new clothes \u2013 we\u2019ve been doing it for many years, but now we are calling it something different to what we did before. IT is, of course, essential to our business model. Of all our systems, the Infor M3 ERP system is by far the most important \u2013 it\u2019s our bread and butter. Everything else can be considered support systems.<\/p>\n<p>This is extremely important for us as those who host and operate our systems are real experts and we need the system to be up and running 24\/7. We work in a so-called mirrored environment, something only very few people in Europe are able to offer in-depth expertise in \u2013 but we know that Embriq has exceptional specialists,\u201d says Kenneth Syvertsen from Cycleurope.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-16871 size-large\" src=\"https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown-1024x683.jpeg\" alt=\"Cycleurope it-tjenester\" width=\"1024\" height=\"683\" srcset=\"https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown-1024x683.jpeg 1024w, https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown-300x200.jpeg 300w, https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown-768x512.jpeg 768w, https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown-683x455.jpeg 683w, https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown-1000x667.jpeg 1000w, https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown-360x240.jpeg 360w, https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown-180x120.jpeg 180w, https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown-264x176.jpeg 264w, https:\/\/embriq.no\/wp-content\/uploads\/2021\/03\/Unknown.jpeg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3>Several hundred offices<\/h3>\n<p>Cycleurope is an international group with offices across the world. The number of offices has increased rapidly to several hundred smaller offices during the pandemic when people have had to work from home. This presented new challenges and requirements for accessibility and security. Currently, several hundred home offices are connected to the Embriq systems.<\/p>\n<p>\u201cWhen we decided to change our IT partner, we researched providers in all the regions of the world where Cycleurope operates. All our IT operations have to be processed in the same way and preferably from the same location by the same provider. Even when the pandemic hit, and some offices suddenly became more than several hundred home offices, all the way from Japan to California, it all worked seamlessly,\u201d says Syvertsen.<\/p>\n<h3>Continuous uptime<\/h3>\n<p>A group like Cycleurope has very stringent requirements for continuous uptime. Even when changing IT partners and systems.<\/p>\n<p>\u201cThe migration process took place over a weekend, almost without any downtime. This can be a really comprehensive process, but we didn\u2019t experience any problems. Embriq was very well prepared and maintained full control all the way. Working with people who really know what they\u2019re doing is reassuring,\u201d says Syvertsen when explaining what changing IT partners was like.<\/p>\n<h3>About Cycleurope<\/h3>\n<p>The Cycleurope story started in <a href=\"https:\/\/no.wikipedia.org\/wiki\/1996\">1996<\/a>\u00a0with the acquisition of Swedish bicycle manufacturer\u00a0<a href=\"https:\/\/no.wikipedia.org\/wiki\/Monark\">Monark<\/a>. The company developed fast to become an important European manufacturer and distributor. Cycleurope has offices in every corner of the world and distributes bicycles from many famous brands to more than 50 countries, but its largest market is in\u00a0<a href=\"https:\/\/no.wikipedia.org\/wiki\/Europa\">Europe<\/a>. In 1996, Cycleurope also acquired production of\u00a0<a href=\"https:\/\/no.wikipedia.org\/wiki\/DBS\">DBS<\/a>, the Norwegian bicycle brand. The company is represented in Norway by Cycleurope Norge in\u00a0<a href=\"https:\/\/no.wikipedia.org\/wiki\/Sandnes\">Sandnes<\/a>.<\/p>\n<h3>Services provided by Embriq:<\/h3>\n<p><a href=\"https:\/\/embriq.no\/itservices\/m3\/\">Infor M3<\/a><br \/>\n<a href=\"https:\/\/embriq.no\/itservices\/cloud\/\">Servers supplied as \u2018As a Service\u2019 or \u2018Private Cloud\u2019<\/a><br \/>\n<a href=\"https:\/\/embriq.no\/itservices\/modern-workplace\/\">Office 365<\/a><br \/>\nNetwork monitoring for all locations.<br \/>\nS2S \u2013 IP-VPN solution. This is secure communication for remote offices with Internet connections to ensure a cost-effective solution.<br \/>\nUser VPN connections<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Embriq\u2019s services include operating the Infor M3 ERP system for Cycleurope as well as monitoring and&#8230;<\/p>\n","protected":false},"author":1,"featured_media":16886,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-20297","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/posts\/20297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/comments?post=20297"}],"version-history":[{"count":0,"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/posts\/20297\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/media\/16886"}],"wp:attachment":[{"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/media?parent=20297"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/categories?post=20297"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/embriq.no\/en\/wp-json\/wp\/v2\/tags?post=20297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}