Do you develop software and provide this as SaaS? Or do you provide a service or product that is critical to your customers? More and more businesses offer their customers 24/7 support – either on the basis of demand in the marketplace in order to provide the same level of service as their competitors or to increase service levels. True for all of them is the fact that setting up their own 24/7 support is expensive.
That is why we have built up a solution centre that can act as first line in facing your customers. With professional customer consultants, we are able to hand all enquiries and escalate these in a way that suits your requirements and those of your customers. This means that they are able to focus on their core business and leave support to us.