The retail sector of the future will offer seamless integration of digital and physical channels. We have long-standing experience of both technical solutions and the ways in which retailers can apply these to increase their competitiveness.
We help you identify the best solutions – with just a single point of contact.
Retail is an industry undergoing rapid change. Covid19 has put further pressure on the need for innovation. With silo-based technical architecture and processes that are not properly integrated, creating a seamless customer experience in an efficient and consistent way can be challenging. A modern retailer therefore needs solutions that are made with the reality of today and tomorrow in mind.
Most people would agree that making decisions based on facts is important. We also know that few retail businesses are managed as well as they could be. We know that in-store employees are crucial to the store experience. But the most important thing is still that the store has the goods the customers want in stock. Customers expect to have access to appropriate, consistent and correct information about the goods online.
Unified shopping experience
Sitoo provides cloud-based platforms and check-out systems which makes Omnichannel a matter of course and Unified Commerce a reality. With unified real-time data across all sales channels, retailers are able to sell and deliver all products and manage returns anywhere.
Find out moreMobile-based self-service – Scan Pay Go
Fygi Technologies is a provider of mobile self-service for the retail sector. Fygi’s philosophy consists of offering physical retail outlets the same options as online shopping. Fygi aims to be the best at insightful customer data, queueless shopping and seamless customer journeys while offering the best product information and payment solutions. Focusing on theft, Fygi provides the most sophisticated anti-theft solution on the market.
The smart platform for digital signage
By using digital signage, you are right where your customers are – and you communicate relevant and interesting messages right then and there. Smartsign gives you the opportunity to inform, inspire and sell to your customers using advanced screen communication. The shopping experience is becoming increasingly important to retail outlets. This is where Smartsign, in partnership with Embriq, can help your organisation create unique solutions to increase sales and enhance the in-store customer experience. The screens can be placed anywhere you want. You control them with just a few clicks.
The traditional way of running a store is now being severely challenged. Customers are increasingly using their smartphones and other connected devices on their shopping journey. Physical and digital channels are overlapping more and more. The majority of contemporary consumers are looking for interaction between the digital and physical store when they shop. In order to meet customer preferences today as well as in the future, digitalisation of the physical store has to be accelerated to ensure digital accessibility and seamless interaction between channels.
